One of the most important features that our team wanted to build was multilingual voice notes for Ella. When we look at the survey marketplace, multilingual functionality is often hidden behind an "Enterprise" paywall, and restricted to multiple choice or short answer questions. Our mission with Ella is to reduce the barriers that exist between admin and stakeholder. The first barrier was the need for respondents to stop their day and spend 10 minutes filling out a survey with seemingly endless multiple choice questions and dreaded long response questions. We fixed that with voice notes in Ella. The second barrier was respondent trust in survey administrators that their voices were actually being heard. Using Ella's AI Survey Designer, we reduced the hours that were previously needed to analyze open responses to minutes, and generating reports summarizing survey results to mere seconds. This was all in hopes that Ella users would be able to share what their communities felt in real-time as responses come in. The third barrier was language. English-only platforms do a disservice to their users. Our team shares a vision with our users of involving the entire community, regardless of a stakeholder's mother tongue. With multilingual text, multiple choice, and voice questions, we're working to break down the language barrier that exists in today's surveying market.