Public engagement for the 21st century
Not everything can be done in-person always.
With Ella for public engagement, being virtual becomes a strength, not a weakness. Engage every one of your residents when and where they are available, in the language that is most comfortable for them.
Public engagement without barriers
A multilingual solution that respondents can access with any device with a mic and internet connection.
Pioneered alongside experts
With busy days and an increasingly digital, online world, collecting feedback from communities has become a splintered, difficult task. Our team's goal with Ella is to remove as many survey barriers as possible for the single mom working two jobs with no spare time or the elderly person who has never been able to voice their thoughts due to a language barrier.
At the same time, we built Ella specifically with the administrator and analyst in mind. Clear metrics, clean dashboards. Every chart is exportable as an image and Excel file and all data is fetchable in real-time via API.
For those building, deploying and analyzing community feedback, we want to proactively work with you to build the strongest community engagement tool that actually works for you, saving those hours spent wrestling with the data so you can spend more time taking action to continue to improve your community.
Live link to show feedback in real-time
Choose which results from which questions to share live with your community, summarized into charts and available via web link.
Set custom start and end dates and response time limits
Decide the date and time that your project begins to accept comments, when it ends, and how much time participants have for their submissions.
Automatic translation of 100+ languages
While you can receive feedback in 100+ languages, all responses are auto-translated to English, allowing the administrator to skim through and analyze responses effortlessly.
Clear insights and live tracking throughout every project
Monitor every project's submissions as they come in and use these insights to benchmark public comment projects across your organization.
Eliminate data silos.
Bring your old files to visualize key themes alongside your new Ella projects.
Rapid topic categorization
Our text processing technology means that all those hours spent in the past analyzing and categorizing open-responses are no more.
Clean Visualizations
Respondents can type or speak in 100+ languages and Ella will translate every response to English, saving you as the analyst hours of time sifting between languages.
Geo-located responses
As a survey administrator, you have the option to ask participants for their current location and later on, have the ability to directly import your data to mapping tools like ArcGIS.
Let's get started with Ella
Our team is always innovating through the conversations we have with our community. Whether you're surveying for the first time or already have subscriptions to six different platforms, send us a message and let's chat about where Ella fits in your process.